Job Description
Contact Worker – Birmingham Children’s Trust Location: Birmingham\n Service: Children’s Services / Children in Care\n Driver’s Licence Required\n\n Are you calm, reliable, and passionate about supporting children and families during important moments? Birmingham Children’s Trust is looking for dedicated Contact Workers to support supervised contact visits between children in care and their families.\n\n This is a hugely rewarding role where your presence, professionalism, and ability to build trust will make a real difference to children’s emotional wellbeing.\n\n About the Role As a Contact Worker, you will facilitate and supervise contact sessions between children in care and their parents or family members, ensuring visits are safe, positive, and child-focused.\n\n You’ll act as a neutral, supportive presence — observing interactions, promoting positive engagement, and ensuring safeguarding procedures are followed at all times.\n\n Key Responsibilities\nSupervise contact visits between children in care and their families\n\nEnsure the safety, wellbeing, and emotional needs of children are always prioritised\n\nSupport positive and appropriate interactions during contact sessions\n\nAccurately record observations and write clear contact notes/report...