Job description
Concierge & Building manager
Location: Westminster
Salary:£40 - 45,
Contract: Permanent
Start date: June
Concierge & Building Manager: We are seeking an experienced and proactive individual to serve as a Residential Building Manager. In this role, you will oversee the day-to-day operations of the residential building, ensuring the comfort, safety, and satisfaction of the residents. From managing maintenance requests to fostering a sense of community, the Residential Building Manager plays a key role in maintaining the quality of life for our residents and upholding the reputation of the property.
As Concierge & Building Manager your duties will include:
1. Supervise and coordinate all aspects of building operations, including maintenance, repairs, and janitorial services
2. Oversee the leasing process, including conducting tours, processing applications, and assisting with move-in/out procedures
3. Maintain accurate records of resident communications, maintenance activities, and financial transactions.
4. Conduct regular inspections of the property to identify maintenance issues, safety hazards, and areas for improvement
5. Manage budgetary responsibilities, including monitoring expenses, forecasting costs, and implementing cost-saving measures where possible.
6. Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
7. Assist the residents, guests and visitors when required.
8. Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
9. Being courteous and helpful to residents, guests, suppliers, tradesmen and the general public.
10. Communicate with leaseholders and managing agents in an attentive and personable manner.
11. Manage and delegate to the on-site team.
12. Carry out regular patrols of the entire building and report any faults and/or security breaches found.
13. Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency.
14. Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
15. Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail. Correct issuing of all parcels/registered mail with a record which must be signed by residents. Notify residents of any deliveries to arrange collection from the front desk
Are you who we are looking for?
16. Experience providing excellent levels of customer service.
17. Awareness of general fire, health & safety and security
18. Ability to communicate effectively with colleagues, residents and guests.
19. High attention to detail
How to Apply: If you are ready to be a vital part of the business, we invite you to submit your application today.