We are currently seeking an Installation Coordinator to join our thriving team at Premier Security Ballistic & Blast Ltd, a leader in the Security, Ballistic and Blast industry. As an Installation Coordinator, you'll be at the heart of our operations, ensuring seamless coordination and outstanding customer service.
We're looking for a detail-oriented and customer-focused individual to support our team in ensuring the smooth running of our local depot. From coordinating installation teams to resolving operational issues, you will play a vital role in maintaining our high standards, and ensuring each customer has a positive experience.
Key Responsibilities:
You will be the main contact point for our customers in relation to site based queries, delivering exceptional customer service by promptly assisting with any queries or concerns.
Coordinate installation teams and trades to ensure smooth project execution.
Monitor and track appointment schedules and installation plans to ensure deadlines are met.
Maintain accurate records project details related to installations.
Resolve operational issues efficiently to minimise disruptions.
Key Skills:
Excellent communication and interpersonal skills.
Strong organisational abilities with a keen attention to detail.
Ability to manage multiple tasks and prioritise effectively.
Proficiency in Microsoft Office suite (Word, Excel, Outlook).
Familiarity with customer relationship management (CRM) software is advantageous.
Benefit Package:
Competitive salary
Pension
28days holiday (including Bank Holidays).
Employee recognition schemes
Ready to make a difference? We're excited to welcome dedicated individuals to our team!
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