Our well established, successful, and constantly developing client are currently looking for an Administrator to join their friendly team in Stroud on a full-time, permanent basis.
This is a great opportunity to join a successful, dynamic engineering company that has a low turnover of staff and who can offer excellent career progression if desired. Within this business, you will be offered ongoing support in your role and will be part of a friendly team with further learning opportunities.
Key Duties
* Act as a contact for customers and internal teams on project updates and timelines.
* Be a key customer contact throughout assigned projects and orders.
* Work with internal teams to keep projects on track and on time.
* Support project planning, coordination and progress tracking.
* Assist with monitoring project costs and performance.
* Maintain project records, documents and reporting systems.
* Support quotations, change requests and project documentation.
* Help improve internal processes and reporting methods.
* Coordinate customer meetings, visits and site activities.
* Support customer queries, returns and aftersales activities.
* Assist with operational and month-end reporting.
* Support project managers with daily coordination tasks.
* Build strong customer relationships through regular communication.
* Keep customers updated on progress, risks and delays.
* Help ensure projects are delivered on time and to a high standard.
* Identify opportunities to improve efficiency and customer experience.
Key Attributes
* Previous administration experience essential.
* Reliable, team player.
* Able to keep up with varying timelines.
* Ability to multitask effectively.
Hours
37.5h pw Monday - Friday 8am - 4:30pm (early finish Fridays at 1:30pm)
Salary and Benefits
£25,000 - £30,000 per annum + benefits including:
* Free parking
* 25 days holiday plus Bank Holidays
* Company bonus schemes
* Dental, optical etc scheme
* Pension: 5% employee and 7% employer
* Further progression/development opportunities
* Early Friday finish
* + more
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