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Results coordinator

Bristol (City of Bristol)
University Hospitals Bristol and Weston NHS Foundation Trust
Coordinator
Posted: 13 October
Offer description

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

This role entails supporting the work of the Sexual Health Advising and Medical teams, by understanding and co-ordinating test result processes within the service. You will be working in a busy environment with regular and clear communication with clinical teams. You will ensure test results from different sources are appropriately managed by informing patients, staff and key stakeholders of results and processes. You will regularly liaise with the UKSHA Pathology lab to chase results. Acting as an administrative and information resource for test and recall processes, you will also be key in identifying any testing issues that arise and reporting them appropriately. You will be based within a busy office; however hybrid remote working is available at the discretion of your manager and service needs.

Records Management:

1. Setting up and maintaining patient records, including uploading test results and managing recalls.
2. Working directly alongside the Health Adviser to ensure comprehensive results management.
3. Aiding in the implementation of a new electronic patient record system.

Results and Recalls Management:

4. Daily review and reconciliation of test results from the central clinic.
5. Liaising with internal lab and UKSHA Pathology lab as necessary.
6. Ensuring all results are back and actioned within the required timeframe.
7. Regular management of various clinical recalls, ensuring appropriate follow-ups and actions are taken.
8. Identifying problems or issues that arise within the results processing system and reporting them appropriately.

Ad Hoc Tasks:

9. Chasing up outstanding/urgent results
10. Producing patient documents when requested

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