Overview
The Academy of Research and Improvement (www.academy.hiowhealthcare.nhs.uk) is an integrated team that provides a range of support activities including library service, clinical audit and evaluation, patient and public involvement, quality improvement, research development and delivery. It is a exciting, creative and innovative place to work.
This role provides assistant and administrative support for the Improvement (clinical effectiveness and quality improvement) teams in the Academy.
Most of the role will focus on clinical effectiveness activities with additional support provided for the quality improvement programme. There will also be some administration duties in relation to trust wide clinical effectiveness meetings.
The work of the clinical effectiveness team includes overseeing (disseminating and reviewing) NICE guidance, local, trust priority and national clinical audits and service evaluations. The support work for this team is primarily related to using digital systems which are complex and maintained by the clinical effectiveness team. The quality improvement team provide a range of mostly in person training programmes and workshops. The support work for this team may include coordinating attendance at training programmes as well as system functions.
The postholder would be required to support Academy administration colleagues by prioritising work at periods of higher demand. We are seeking an organised and motivated individual with a strong interest in clinical effectiveness and quality improvement. The post holder will be able to work autonomously, manage competing priorities and coordinate activity across a large and complex organisation. They will bring excellent attention to detail, strong digital skills and experience of working with audit, survey and information systems, supporting teams to deliver high quality clinical effectiveness and improvement activity across the Trust.
Responsibilities
The role involves coordinating administrative and system-based activity for the clinical effectiveness and improvement teams, ensuring work is delivered in line with Trust policies and processes. This includes overseeing and triaging enquiries, maintaining digital records and repositories, coordinating meetings, and providing system support for audit and improvement platforms. The post holder will work closely with leads to support audits, surveys, NICE guidance assessments and quality improvement initiatives, tracking participation, following up non completion and producing routine reports. They will also support the development of audit tools, manage contact directories, maintain training bookings and provide reporting to support continuous improvement activity across the Trust.
Qualifications
Organised and motivated with a strong interest in clinical effectiveness and quality improvement. Able to work autonomously, manage competing priorities and coordinate activity across a large and complex organisation. Excellent attention to detail, strong digital skills and experience of working with audit, survey and information systems. Ability to support teams to deliver high quality clinical effectiveness and improvement activity across the Trust.
About the Trust
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
CARE values
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence.
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