About The Role
Join Changeworks and be part of a team that’s making a real difference—helping people live in warm, healthy and energy‑efficient homes while supporting households experiencing fuel poverty and fuel debt. You’ll work in our Facilities team, supporting day‑to‑day operations.
Responsibilities
* Welcoming visitors and managing reception
* Handling phone and online enquiries
* Monitoring stock levels and keeping the kitchen, office, equipment, meeting rooms, and storage facility organised and tidy
* Assisting with our fleet vehicles
* Acting as the first point of contact for visitors and enquiries, being approachable and helpful
Qualifications
* Motivated and ready to learn
* Good organisation and communication skills
* Confident using IT (e.g. Microsoft 365 / Office)
* Taking pride in being helpful and reliable
Training and Development
* Full on‑the‑job training and support from experienced colleagues
* Electrical Portable Appliance Testing (PAT)
* First Aid training to enable the postholder to assist with accidents
* Fire Warden training to provide assistance with fire evacuations
Driving Requirements
This role will require occasional driving of fleet vehicles to support operational activities. If you do not already hold a full UK driving licence, we will offer financial support towards lessons and the driving test, subject to terms and conditions.
Once a licence has been obtained, there may be opportunities to use a vehicle as part of the role (e.g. supporting our electric and hybrid fleet), providing valuable practical experience.
Benefits
* Flexible working
* Bike to work scheme
* Excellent pension scheme
* 26 days paid holiday plus 9 public holidays per year
* Modern Apprenticeship programme (subject to eligibility and funding availability)
* Opportunity to gain recognised qualifications such as PAT, First Aid, and Fire Warden training
Why Join Us?
* Gain real work experience in a supportive team
* Develop practical, transferable skills
* Be part of an organisation making a positive impact
Equal Opportunities
We welcome and encourage applications from everyone.
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