Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. WORKING PATTERN: Hybrid, (two days) in an office site Join the CSO IAM lab as Support Engineer, blending Oracle Identity Manager and SailPoint to deliver outstanding outcomes to our customers! What youll do • As a Support Engineer in the CSO IAM IGA team, responsibilities include: • Provide operational support and maintenance for Oracle Identity Manager and SailPoint IdentityIQ platforms. • Address and resolve identity lifecycle issues, access provisioning failures, and integration errors across a diverse range of IAM systems and platforms. • Monitor system health, performance, and logs to proactively identify and address potential issues, and working towards a root cause solution. • Collaborate with engineering, security, and application teams to ensure seamless identity governance and compliance. • Be involved in processes concerning organisational transformations, such as testing, documenting, and coordinating change schedules with other teams. • Maintain user documentation and knowledge base articles to support operational excellence and information dissemination. • Ensure alignment with security policies, standards, and regulatory requirements in all IAM activities. What youll need To succeed in this role, you should have: • Proven experience supporting Oracle Identity Manager and / or SailPoint IdentityIQ in an enterprise environment. • Strong understanding of identity lifecycle management, access certification, and role-based access control. • Experience with directory services (LDAP, Active Directory) and identity protocols (SAML, OAuth, OpenID Connect). • Ability to analyse logs, debug issues, and perform root cause analysis. • Strong communication and documentation skills, with the ability to work collaboratively across teams. • A proactive approach with a focus on continuous improvement and operational resilience. • Collaboration and communication skills, with a demeanour geared towards achieving common goals and a passion for secure engineering. It would be great if you also had… • Experience with integrating cloud applications (e.g., Azure AD, Workday, ServiceNow) into IAM platforms. • A background in data analysis with experience of SQL to extract and interpret data. • Exposure to Oracle Identity Manager customization (event handlers, adapters, scheduled tasks). • Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow). Understanding of regulatory frameworks (e.g., SOX, GDPR) and their impact on identity governance. • Understanding of Active Directory Federation, LDAP, OAuth, SAML, CyberArk. Mandatory Skills: Oracle Identity Manager and Governance. Experience: 8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.