Customer service / sales administrator

Customer Service / Sales Administrator

Location: Bilston

Pay Rate: £12.71 per hour

Hours: 07:00am - 4:00pm or 08:00am - 5:00pm

Contract: Long-term opportunity with the potential for a permanent position following a successful trial period

The Best Connection is currently recruiting on behalf of our Bilston-based client for a Customer Service / Sales Administrator to join their busy and friendly team.

This is an excellent opportunity for someone with strong customer service skills who enjoys building relationships with customers. This is not a cold-calling role - you will be working with existing and previous customers, providing support and assisting with their orders and enquiries.

Key Responsibilities:

• Speaking with existing and previous customers over the telephone
• Processing customer orders accurately
• Preparing and issuing quotations
• Advising customers on lead times and order progress
• Providing updates on orders and quotations via email
• Maintaining accurate customer records and administration tasks

Requirements:

• Excellent telephone manner and communication skills
• Strong customer service experience
• Proficiency in Microsoft Outlook
• Good organisational and administrative skills
• Ability to work effectively within a busy office environment

Desirable:

• Previous experience using SAGE software (training will be provided)

Benefits:

• No cold calling
• Friendly and supportive working environment
• Full training provided on internal systems
• Long-term role with the opportunity to secure a permanent contract

If you are a motivated and professional individual looking for a long-term opportunity, we would like to hear from you.

The Best Connection is acting as an Employment Business in relation to this vacancy.