Where: Cardiff
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus incentives
Hourly Rate: £12.82
Are you someone with a wealth of life experience that can help navigate challenging situations? Whether it's resilience from raising a family or life skills built through relationships, you have transferable skills to succeed in a Customer Service Billing role with EE.
Join our Billing Team in Cardiff. We need individuals who can speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcomes.
We understand that life is dynamic, and this role offers flexibility to support your success. We provide options like scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 9 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks, to support colleagues caring for family or friends.
* Family Leave with 18 weeks full pay and 8 weeks half pay in the first year, for maternity, paternity, or adoption leave.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support for career development and achieving your professional goals.
* Season Ticket Travel Loan to cover commuting costs upfront.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental coverage for you and your family.
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