Support Services Supervisor
Contract: Healthcare | Location: Macclesfield, SK103BL | Hours: 30 | Working Pattern: 4 over 7 days (Monday/Tuesday/Saturday/Sunday) | Contract Type: Permanent | Hourly Rate: £13.49
Overview
Do you have a passion for maintaining a safe and clean workplace? Do you enjoy leading a team and delivering excellent customer service? As a Cleaning Supervisor with ISS UK, you will play a key role in delivering a world‑class housekeeping service, ensuring the highest standards of quality and consistency for our customers and colleagues.
The Role
* Plan, organise, and coordinate cleaning operations to meet financial and performance targets.
* Lead by example with a passion for customer service and strong, inspiring leadership.
* Set and maintain high standards for yourself and your team.
* Create and manage cleaning schedules for your team.
* Deliver an exceptional level of cleaning service within your area of responsibility.
* Carry out general cleaning duties, including offices, meeting rooms, toilets, showers, vacuuming and mopping.
* Use all cleaning chemicals and equipment safely and correctly.
* Maintain a safe working environment in line with Health & Safety regulations and company standards.
* Report any hazards, near misses or safety concerns promptly to your manager.
About You
* Excellent customer service skills.
* Reliable, hardworking and professional in approach.
* A team player who works well with colleagues and customers.
* Able to communicate politely and effectively with all site users.
* Strong attention to detail, maintaining exceptional cleaning standards.
* Able to work effectively on your own initiative.
* Strong leadership skills.
* Relevant experience in cleaning and supervising cleaning operations.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
If you have any further queries regarding this role, please contact the Resourcing Team.
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