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Retail sales assistant

Ashford (Kent)
French Connection
Retail sales assistant
Posted: 18 February
Offer description

French Connection is looking for a dynamic and enthusiastic Sales Assistant to join our Ashford Outlet Store, could that be you?

Role available;

1 x 28 hours per week (fully flexible)

The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

Benefits:

* Free seasonal uniform allowance
* 28 days holiday allowance (pro rata)
* Generous clothing discount for you and your Friends & Family

Purpose of the role:

* Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
* Maintain maximum stock availability through effective use of replenishment
* Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.

Key areas of responsibility will be to assist the management team in the following areas:

* Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
* Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
* Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
* Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
* Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management

The successful applicant will be able to demonstrate:

* a proven track record of driving sales
* the ability to work well within a team
* demonstrate high levels of motivation, ambition and drive
* demonstrate initiative, decisiveness and effective problem-solving skills
* the ability to multitask and meet deadlines

Salary will meet or exceed the national minimum wage for your age.

Please note, should you have not received a response within 10 working days of your application, unfortunately you have been unsuccessful on this occasion. We wish you well in your future career.

Job Type: Part-time

Pay: £8.60-£12.21 per hour

Expected hours: 28 per week

Benefits:

* Employee discount
* Store discount

Application question(s):

* What intrigues you about this company, and why do you want to work here?

Experience:

* Fashion retail: 1 year (required)
* Retail Sales: 1 year (required)
* Customer Service: 1 year (required)

Work Location: In person

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