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Senior Operations Support Engineer, Nottingham
Client: Liberty IT
Location: Nottingham, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
External Description: Senior Operations Support Engineer. Reach beyond with Liberty IT; this is where you'll find the super challenges, with the scope and support to go further, dig deeper, and fly higher. We provide the platform to succeed, and you'll bring the expertise. Ready? It's time to do your thing.
Who you'll be working with: The Operations Support Engineering team partners with business leaders to provide an outstanding technical and work environment. They handle desktop, AV, and facilities support.
Responsibilities:
1. Lead projects to enhance Liberty IT's office environments, desktop, device hardware/software, and digital communications.
2. Facilitate project delivery, agile ceremonies, and progress updates.
3. Contribute to energy efficiency initiatives.
4. Mentor junior team members.
5. Partner with employees to maximize business value.
6. Participate in continuous improvement practices.
7. Grow knowledge of IT systems, networks, and office environment best practices.
8. Assess and adopt new solutions using data-driven approaches.
9. Share knowledge through tech talks, blogging, and events.
Technology Support Responsibilities:
* Provide ongoing maintenance and support for hardware, software, and AV technologies.
* Manage onboarding processes, device setup, and escalation support.
* Support digital communications and AV tools for on-site, hybrid, and remote events.
* Maintain office environment, manage space, and coordinate intra-office moves.
* Implement energy efficiency improvements.
Essential Criteria:
* Minimum 5 years' experience supporting large-scale office environments.
* Experience with software, hardware, AV, and office environments.
* Experience with project delivery and continuous improvement initiatives.
* Customer-centric approach and partner collaboration skills.
* Current industry-recognized certifications.
Desired Criteria:
* Participation in knowledge sharing activities.
* Experience balancing technical decisions with user needs and business constraints.
What’s on Offer:
* Health insurance, life assurance, income protection.
* Employee discounts, bonuses, pension.
* Flexible hybrid working culture.
* Opportunities for growth and recognition.
Liberty IT is an equal opportunity employer committed to diversity and inclusion. Accommodations are available upon request. If ready to advance your career, apply now through our careers page.
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