Job Description:
About the Role
We’re looking for a seasoned Senior SAP Basis / Solution Manager Administrator to lead the technical operations and lifecycle management of our SAP landscapes. You will be the go-to expert for platform stability, performance, security, and release management, with a special focus on SAP Solution Manager 7.2 (e.g., ChaRM, ITSM, Technical Monitoring, Focused Insights). This role is hands-on and strategic—ideal for someone who thrives on complex problem-solving, automation, and guiding best practices across enterprise environments.
What You’ll Do
SAP Basis Administration
1. Own end-to-end Basis operations across S/4HANA, ECC, BW/4HANA, PO/PI, GRC, Portal, and supporting components.
2. Perform installations, upgrades, and migrations using SWPM, SUM (incl. DMO), SPAM/SAINT, Maintenance Planner, and Software Download Center.
3. Manage Transport Management System (TMS), CTS+, transport routes, and import governance.
4. Optimize performance (work processes, buffers, memory, I/O, HANA sizing/tiering); analyze traces and logs (ST02/ST03/ST05/SM21/DBACOCKPIT).
5. Administer SAP HANA (multitenant DBs, backup/restore, replication, HA/DR), and coordinate with DB and infra teams.
6. Implement and maintain SNC/SSO, SAPRouter, TLS, RFC destinations, background jobs, and interface connectivity.
7. Support system role management and security hardening; support audits and EWA recommendations.
8. Maintain system copies, client strategy, kernel patching, parameter management, and housekeeping.
9. Keep the SAP landscape compliant will all SAP Security Notes and Hot News.
10. Participate in on-call rotation and major incident response; lead root cause analysis and preventative actions.
11. Renew SAP SSL/SSO Certificates.
SAP Solution Manager (7.2)
12. Lead configuration and operation of SolMan_SETUP, LMDB, System Landscape, Solution Documentation, and Technical Monitoring.
13. Administer ChaRM (workflows, retrofit, transport queues, approvals), ITSM and Focused Insights dashboards.
14. Establish monitoring and alerting (CCMS, MAI, health checks); leverage EarlyWatch Alerts and proactive tuning.
15. Enable testing and release management processes; integration with external ITSM tools.
Platform Reliability & Automation
16. Support the automation for provisioning, monitoring, patching, and backups (Ansible/Shell/PowerShell/Python).
17. Contribute and support into HA/DR design activities and architectures (cluster management, failover, DR drills).
18. Collaborate across Infra/Security/Apps for capacity planning, change management, and compliance.
19. Create and maintain runbooks, SOPs, architecture diagrams, and platform standards.
What You’ll Bring
20. Extensive SAP Basis administration experience with demonstrable ownership of complex landscapes.
21. Strong experience with SAP Solution Manager 7.2 (ChaRM, ITSM, Technical Monitoring, LMDB, SolMan_SETUP).
22. Deep knowledge of S/4HANA and HANA DB operations (backup/restore, replication, performance).
23. Hands-on with SWPM/SUM/DMO, SPAM/SAINT, Maintenance Planner, TMS, CTS+
24. Expertise in security (SNC/SSO, SAPRouter, TLS, roles/authorizations) and audit readiness.
25. Solid OS and infrastructure fundamentals (Linux, networking, storage, virtualization, clustering).
26. Proven incident and problem management skills; ability to lead complex troubleshooting under pressure.
27. Knowledge of SAP BTP, SAP Router, Web Dispatcher, Fiori Technical Administration.
28. Scripting/automation experience (e.g., Bash, PowerShell, or Python).
29. Excellent documentation and stakeholder communication skills.
Preferred / Nice-to-Have
30. Experience with cloud-hosted SAP on Azure/AWS/GCP/Sovereign Cloud (IaaS, ExpressRoute/VPN, backups, monitoring).
31. Exposure to CI/CD for transports, and DevOps practices.
32. Familiarity with GRC, Solution Documentation, BPMon, and Focused Build.
33. Integration with external ITSM/monitoring tools (ServiceNow, Jira, Dynatrace, Splunk, Prometheus/Grafana).
34. Performance tuning experience or demonstrable success in optimization of SAP environments.
Education & Certifications
35. Bachelor’s degree in Computer Science/Engineering or equivalent experience.
36. SAP Certified Technology Specialist (Basis/HANA) and/or SAP Solution Manager 7.2 certifications are a plus.
Why DXC Technology?
At DXC, you’ll join a team that values innovation, collaboration, and impact. We work with major global clients to solve complex challenges and build digital solutions that power transformation. You’ll have the opportunity to grow your SAP expertise, share your ideas, and be part of a culture that celebrates continuous learning.
You will also benefit from our Flexible Benefits Package including flexible options for private medical insurance, dental, travel cover, and more. You will also have access to exclusive discounts on restaurants and everyday purchases.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.