Job Description
JD Group, established in 1981, is a leading omni‑channel retailer of sports fashion, outdoor and gym apparel. JD Sports Fashion Plc is listed on the London Stock Exchange and a FTSE 100 company.
This role is for a Store Colleague, responsible for delivering an outstanding customer experience on the shop floor, maintaining store presentation, and supporting day‑to‑day operations.
Hourly Rate: 12.81
Role Overview
As a Store Colleague you will greet customers confidently, keep displays sharp, replenish stock, and maintain high service and presentation standards. You will work as part of a supportive team in a fast‑paced retail environment.
Key Responsibilities
- Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
- Use in‑store devices to check stock, share product options, and support the full customer experience.
- Keep the shop floor clean, tidy, and fully replenished—ensuring displays stay fresh and on‑brand.
- Support day‑to‑day store tasks, including till work, restocking, and following all safety and store guidelines.
Skills & Experience Required
- A positive, enthusiastic approach suited to a fast‑paced, customer‑focused retail environment.
- Strong communication skills, with confidence engaging customers and working as part of a team.
- Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
- Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.
Desirable Attributes
- A genuine passion for JD’s brands, trends, and the latest products.
- Proactive attitude, with the confidence to approach customers and support sales opportunities.
- Strong attention to detail, ensuring the shop floor always looks sharp and ready.
- Self‑motivation, with a desire to improve and progress within JD Group.
What We Offer
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.
As a part of our successful and continually evolving company, you will be encouraged to embrace and uphold our strategic priorities: putting people first, advancing digital innovation, staying deeply attuned to our customers, and pursuing operational excellence. We are always exploring new avenues for growth and welcome individuals passionate about making a positive impact every day.
Benefits
- Incremental Holiday Allowance
- Staff Discount on qualifying purchases across Group retail stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym membership
- Personal development opportunities to learn and develop at work
- Access to Apprenticeships and accredited qualifications
