About the role
The Front of House Receptionsist must be an organised, friendly, and proactive person able to manage the front desk of this busy reception. The role will involve frequent contact with customers, insurance companies and other internal and external stakeholders. The successful candidate will also be responsible for delivering an exceptional customer experience. We are looking for an individual that has a proactive approach to issues and a can-do attitude.
Key responsibilities
* Greet and welcome guests as soon as they arrive at the office
* Direct visitors to the appropriate person and office
* Answer, screen and forward incoming phone calls
* Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
* Provide basic and accurate information in-person and via phone/email
* Receive, sort and distribute daily mail/deliveries
* Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
* Order front office supplies and keep inventory of stock
* Update calendars and schedule meetings
Perform other clerical receptionist duties such as filing, photocopying and scanning
Essential skills / experience
1. Proven work experience as a Receptionist, Front Office Representative...