The Social Shepherd 🐑
We're a leading Social-first agency helping global brands, household names, and high-growth scale-ups accelerate their business growth.
Having recently won Best Large Social Agency in the UK and continued growth, we're now looking to take on a Social Creative.
Our service offering includes: Social, Paid, Creative and Influencer.
We’re a team of 70+ across Bath, London, New York and Miami, with big ambitions to continue delivering industry-leading campaigns.
First of all, here are some important things…
🏠 Work From Home: We operate a hybrid model where team members come to the office 3 days a week and WFH 2 days a week - although there is the option to work from the office more if you prefer. Our team loves working collaboratively, but also likes the option and balance of working from home.
🏋️ Benefits Package: Enhanced maternity and paternity. Collaboration with Bupa & Perkbox grants you access to a spectrum of health services, discounts, benefits, and perks. Additional day off for your birthday, and kickstart a healthier commute with our cycle-to-work scheme.
🕐 Flexible hours: Some people are early birds, and others like to start later. We allow people to set their own times, with some people starting at 8am and getting to finish up earlier! We trust our team to get their work done on their schedule.
❤️ We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status. We want to support diverse and inclusive work environments and are actively looking for people who share our values.
Role and Responsibilities
Client Management and Communication
* Serve as the primary delivery contact for clients on assigned projects, ensuring clear, proactive, and professional communication.
* Lead client status meetings focused on project progress, timelines, budgets, and deliverables.
* Partner with Account Leads to manage client expectations, providing transparent updates on risks, scope, and resource availability.
Project and Delivery Management
* Lead the end-to-end delivery of BAU and campaign projects, ensuring work is delivered on time, on brief, and on budget.
* Translate client objectives into clear project scopes, briefs, and deliverables in collaboration with the Account Director.
* Develop and maintain detailed project plans, schedules, and timelines, aligning all stakeholders.
* Proactively identify risks, challenges, or scope creep and propose solutions to keep projects on track.
* Ensure all deliverables meet internal quality standards and client expectations before sign-off.
Financial and Resource Management
* Manage project budgets, tracking time and resources to ensure cost efficiency and profitability.
* Work with internal teams to allocate resources effectively across projects.
Internal Collaboration and Leadership
* Collaborate closely with creative, social, strategy, paid media, and influencer teams to ensure smooth delivery across departments.
* Provide clear and consistent internal updates to keep teams aligned on priorities and progress.
* Share project management best practices with the wider team, championing efficient workflows and tools.
Process and Continuous Improvement
* Ensure consistent use of project management platforms and tools, maintaining best practice across all projects.
* Contribute to ongoing improvements in project delivery processes, helping to evolve how TSS works efficiently at scale.
* Maintain a broad understanding of multi-channel marketing workflows (creative, social, paid, production) to effectively manage integrated projects.
Requirements
* 3+ years of experience in a similar Project Management role.
* You must be well-organised and enjoy seeing a plan come together.
* You must have a working knowledge of the social media landscape & wider communications landscape.
* You must have a keen interest in social media (experience working within this space is preferred but not essential).
* Experience using tools such as ClickUp for project and team management.
* You must be a strong & clear communicator to transmit information effectively.
* You must have a keen eye for detail and be able to spot issues before they arise.
* You must be comfortable working in busy environments and dealing with internal teams.
Salary
£33,000 to £40,000 (depending on experience)