Account Manager - Birmingham Airport
Account Manager - Birmingham Airport
Apply locations: Birmingham | Time type: Full time | Posted on: Posted Yesterday | Job requisition id: JOBREQ00104750
About CHANEL
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
Our mission at CHANEL Beauty is to highlight what is most unique in each person and empower our clients to express themselves through exceptional fragrances, makeup, and skincare.
Job Purpose
The Account Manager will lead a passionate team dedicated to creating memorable experiences for clients, aligning with the Fragrance & Beauty vision. Responsibilities include managing retail activities, maintaining the brand’s image, liaising with field and head office teams, and coaching the team daily.
Key Responsibilities
Leading the Team: Guide team towards results and individual development, foster an environment of ethics, integrity, and diversity, address employee relations issues, facilitate communication, and share brand vision and business challenges.
Business Development: Build client portfolio, develop initiatives aligned with brand strategy, manage staff rotas, communicate stock needs, understand the business environment, and report to line managers.
Creating Experiences: Lead by example on the sales floor, embrace omni-channel shopping, resolve client complaints holistically, provide team training, and maintain visual merchandising standards.
Brand Ambassador: Demonstrate brand values, share brand heritage and know-how, implement training, and adhere to grooming guidelines.
Skills and Soft Skills
Leadership, strategic thinking, relationship building, coaching, communication, curiosity, self-awareness, enthusiasm, integrity.
Benefits
Includes private medical insurance, pension, retail discounts, mental health support, cultural and product discounts, recognition programs. Benefits are subject to eligibility and change.
We value diversity and encourage applications from all backgrounds to foster an inclusive culture.
#J-18808-Ljbffr