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Here at Nexus Claims Management Services Ltd, we are looking for a Junior Claims Adjuster to join our Aviation team. You will work closely with the Claims Manager, Head of Claims, and the wider Claims Team to provide a best-in-class claims service to our underwriting carrier partners, policyholders, and brokers.
Responsibilities:
1. Handle and process Aviation (hull and liability) claims proactively from first notification to settlement/closure, including assessing policy coverage, legal liability, and quantum, along with effective diary and system/file management, claims peer review, attending underwriting meetings, and other ad hoc claims tasks.
2. Assist in handling Marine classes under the guidance of a Senior Adjuster.
3. Report large losses and broker/referrals for claims outside Nexus authority.
4. Manage daily triaging of emails for Claims inboxes.
5. Assist with the production and reconciliation of Bordereaux.
6. Ensure Nexus Claims acts as an effective TPA, adhering to claims standards, contractual delegated authorities, and SLAs.
7. Collaborate internally with underwriters, claims adjusters, processing technicians, claims finance/operations/MI staff, carriers, and external service providers to ensure quality and value for money within required timeframes.
8. Identify and escalate claims-related issues as necessary.
9. Uphold Nexus Brand and code of conduct both within the workplace and at external events.
Experience:
1. 3+ years of experience in the London insurance market handling Lead/CAP accounts.
2. Knowledge of the insurance claims market and process.
3. IT literate with familiarity with ECF and Microsoft products.
4. Cert CII, with a commitment to complete Dip CII or equivalent, and interest in further qualifications.
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