Role summary
We are seeking a skilled SAP HCM Payroll / SuccessFactors ECP Consultant to join our AMS team in the UK and Ireland, providing expert support for payroll operations. This role focuses on keeping SAP Payroll systems running efficiently, ensuring smooth operation, resolving issues, and continuously optimizing processes within an SAP Application Management Services environment.
Key responsibilitie
* sProvide expert support for our British and Irish customers’ payroll-related issues, including troubleshooting, and system maintenance
* .Manage and resolve payroll and HR-related tickets raised by customers, ensuring timely and accurate solutions while maintaining compliance with local laws and regulations
* .Manage change requests through the C4C system. and ensure proper documentation and testing
* .Develop and maintain solutions aligned with business needs, performing ongoing testing to ensure system efficiency and stability
* .Maintain comprehensive documentation of system customisation and improvements, contributing to a best-practices knowledge base
* .Provide professional guidance and support to Operations teams and various functional teams within the organisation
.
Required skills and experien
* ceDemonstrated experience with SAP HCM Payroll and/or SAP SuccessFactors EC
* P.Solid understanding of UK and Ireland payroll regulations and processe
* s.Proven experience in system maintenance and support using a ticketing syste
* m.Strong technical knowledge in customizing and testing across HCM Modules (PY PA, TM, ESS, MSS, T&E, OM etc
* .)Ability to troubleshoot complex issues and provide practical solution
* s.Effective communication and stakeholder management skill
* s.Ability to work independently and collaboratively in a fast-paced environmen
t.
What we of
* ferFlat organisational structure with an open-door poli
* cy.A competitive remuneration package and bonus sche
* me.Remote-based ro
* le.Life insurance policy (3 x basic salar
* y).Employer pension contributio
* ns.Other benefits such as Health Insurance, sabbatical policy, free eye tests, generous maternity/paternity package and mental health suppo
* rt.Professional development and training opportunities i.e. free SAP Learning Hub & Certification acce
* ss.Financial rewards for long service and achievemen
* ts.Employee referral progr
* am.Regular social even
ts.