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Customer service assistant

Chelmsford
Permanent
East of England Co-op
Customer service assistant
Posted: 28 April
Offer description

Vacancy Introduction

Join our team at our hugely popular Chelmsford store!

We’re looking for Customer Service Assistants to support our early morning trade, helping us deliver a great start to the day for our customers.

This role is perfect for someone who enjoys working in a fast-paced environment and takes pride in high standards. Your responsibilities will include serving customers, handling deliveries, and producing fresh baked goods, all while maintaining excellent availability, presentation, and store standards.

You’ll be part of a diverse and motivated team, playing a key role in creating a welcoming store experience during our busiest morning hours.

Shift details:

1. Early morning shifts from 6:00am to 10:00am, across the week
2. Multiple shift patterns available

Contract options:

3. 4, 8, or 12 hours per week
4. Flexibility to work additional hours may be available

Please note: Due to the nature of the role and early morning working requirements, applicants must be aged 18 or over. Our working patterns are non-contractual and may be subject to change.

The person we are looking for

5. Friendly and approachable
6. A reliable team player
7. Effective communication skills
8. A positive attitude
9. Engaged and self-motivated
10. Willing to learn and adapt
11. Have a basic level of numeracy, literacy, and IT Skills

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?

12. Competitive rates of pay
13. 20% discount in our food stores, along with other discounts across our family of businesses
14. 22 days holiday (plus bank holiday entitlement) which increases with service
15. 5% employer pension contribution
16. Death in service benefit
17. Enhanced family leave and pay arrangements*
18. Opportunities to grow, with award-winning training and apprenticeship programmes
19. Great discounts, deals, and cashback across over high street and online retailers
20. Financial wellbeing support, including Stream®
21. Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
22. Employee Recognition Scheme
23. Long Service Awards
24. Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
25. Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

East of England Co-op

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