Technical Support & Service Administrator
1 day ago Be among the first 25 applicants
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. As a global leader and pioneer in acute care diagnostics for over 70 years, we streamline diagnostic workflows, empowering healthcare professionals to focus on what truly matters—caring for critically ill patients. We’re a team that celebrates diverse ideas and continuous improvement. Here, you’ll find a place to grow and make a real impact with your unique perspective, driving us forward in improving patient care.
Learn about the Danaher Business System which makes everything possible.
The Technical Support and Service Administrator is responsible for Electronic/Electrical technical support to customers and administrative support to the service organisation. The successful candidate will be the focal point for Radiometer Limited providing phone and remote support to our customers.
This position reports to the Service Manager and is part of the Workshop and Service Teams located within the workshop at Radiometer Limited’s Headquarters in Crawley and will be an on-site role.
During initial training, there may be a need to attend customer locations, (hospitals) whilst shadowing existing field-based engineers.
In this role, you will have the opportunity to:
* Provide technical support via phone and remote support screen sharing tool to the customer, for the Radiometer products based in hospitals throughout the UK and Ireland.
* Provide workshop support to Radiometer products, supporting the pre-installation process.
* Complete workshop-based service administration tasks
* Management of the TCM5 repair process
The essential requirements of the job include:
* Experience in Remote Technical Support roles
* Electronic / Electrical experience (Ideally HNC/HND or equivalent) - Time served experience will be considered.
It would be a plus if you also possess previous experience in:
* On site technical support experience is beneficial
As a part of Radiometer, we will provide you with:
* 25 days holiday
* Pension
* Life Assurance Scheme
* BUPA private healthcare
* Volunteering day
* Enhanced Maternity and Paternity
* Celebrations Policy – recognising special birthdays and length of service
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Medical Equipment Manufacturing
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