An opportunity has arisen for the Head of Aftersales to join a well-established car dealership offering new and used cars, servicing, Motability, and fleet solutions.
As a Head of Aftersales, you will take overall responsibility for aftersales performance across multiple sites, overseeing service and parts operations while driving efficiency, profitability, and exceptional customer experience.
This full-time role offers a salary range of GBP 60,000 : GBP 70,000 and benefits.
You Will Be Responsible For
* Leading service and parts operations across several locations.
* Maximising workshop efficiency, productivity, and utilisation.
* Managing parts inventory and stock performance.
* Ensuring compliance with manufacturer standards and KPIs.
* Delivering outstanding customer experience.
* Leading, coaching, and developing Aftersales Managers and their teams.
* Implementing continuous improvement initiatives within the aftersales department.
* Supporting marketing activity to promote aftersales services.
What We Are Looking For
* Previously worked as Head of Aftersales, Aftersales Director, Group Aftersales Manager, Senior Aftersales Manager, Aftersales Manager or in a similar role.
* Leadership experience in aftersales within the automotive industry.
* Background working with manufacturer standards and targets.
* Knowledge of workshops, service, and parts operations.
* Track record of driving performance and operational efficiency.
Whats On Offer
* Competitive salary
* Company car
* Pension scheme
* 30 days holiday, increasing with service
* Manufacturer training and development opportunities
* Health, wellbeing, and shopping membership
* Staff discounts and recognition schemes
* Long service awards and celebration events
* Inclusive company culture with career progression opportunities
Apply now for this fantastic Head of Aftersales opportunity to make a real impact across multiple sites.
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