Senior People Analytics Officer
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Are you passionate about utilising data to drive meaningful change and influence decision‑making within an organisation? Do you have a keen eye for detail and a talent for storytelling with data? Would you relish the opportunity to work on high‑profile projects that impact the creation of a great workplace for all colleagues? Then read on!
About HMRC
HMRC is a significant employer with 65,000 staff; people analytics plays an important part in driving change and shaping the future of the workforce. The People Analytics and Insight (PAI) team was formed specifically to bring a different way of operating to HR, to facilitate a data‑ and evidence‑driven approach, leading to improved decision‑making and outcomes.
About the Team
The PAI team mission is to “to positively influence the engagement and effectiveness of our colleagues, by empowering HMRC to unlock the value of people information & insight, via our expert products & services.”
Job Description
In this role you will lead on delivery work in evaluation and qualitative research. You will primarily support the team’s evaluation stream, playing a key role in our Senior Officer People Analytics community.
* Understand HMRC’s HR business need for sound research and analysis to deliver people insight and analytics to enable evidence‑based decision‑making.
* Interpret user and business needs, ensuring analytical outcomes are aligned with service vision and business strategy.
* Lead on projects aligned to furthering HMRC’s Value and Insight‑Led agenda, designing and implementing a range of evaluation techniques.
* Lead in an agile way on developing and delivering projects, including planning for and conducting full evaluation studies in line with strategic priorities.
* Effectively communicate insights to both technical and non‑technical stakeholders, ensuring a clear understanding of the implications.
* Collaborate effectively on projects within diverse and multidisciplinary teams, fostering an innovative environment to achieve shared goals.
* Support and mentor the team to deliver projects and develop their evaluation and qualitative research skills.
* Line‑manage and mentor analysts.
Person Specification
We are seeking a proactive and enthusiastic individual with experience in evaluation and in working with a range of data sources to develop a compelling narrative. The ideal applicant will be collaborative, decisive, accountable, and able to work independently and escalates issues appropriately.
* Recent experience working in an analytical field with evaluation responsibilities.
* Demonstrable experience in leading the scoping and delivery of evaluation, including theory‑based evaluation frameworks, Theory of Change models, and KPIs.
* Experience in process and impact evaluations.
* Experience designing and delivering projects aligned to strategic priorities.
* Strong project management skills, proven ability to manage multiple projects simultaneously, estimate and manage resources.
* Ability to understand and interpret stakeholder needs, develop appropriate research questions and translate findings into actionable insights.
* Knowledge and experience of data storytelling principles to develop a coherent and engaging narrative.
* Experience in at least two of the following areas: theory‑based evaluation, experimental evaluation, qualitative research design and analysis.
* Experience in evaluation consultancy support and workshop delivery.
* Line management or mentoring experience.
* Experience in Value for Money evaluation and/or RCTs.
Security Information
This role requires the successful candidate to hold or be willing to hold Security Check (SC) clearance.
Behaviours
* Communicating and Influencing
* Delivering at Pace
* Seeing the Big Picture
How to Apply
As part of the application process you will be asked to provide the following:
* A name‑blind CV covering up to your last five roles (250 words per role).
* A 750‑word personal statement describing how your skills and experience would be suitable for the role, with impacts, outcomes and results.
* A separate statement (max 250 words) for the desirable criteria, if relevant.
Click apply to submit your application before the role closes.
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