Please note this is not a Bath & North East Somerset Council Vacancy.
Job Title: Energy Adviser
Hours: 30 per week
Contract Type: 30 months fixed term, with the possibility of extension
Organisation/School: Citizens Advice Bath & North East Somerset
About us:
Citizens Advice Bath and NE Somerset is an independent local charity providing information and advice to residents of the BANES council area. We aim to empower people to resolve their problems and change their lives for the better.
We provide free, independent and confidential advice; whoever you are, whatever the problem. We help people overcome their problems and campaign on big issues when their voices need to be heard. We value diversity, champion equality, and challenge discrimination and harassment.
We’re here for everyone in the Bath and NE Somerset area and we work in partnership with other local services to provide the best possible advice and information to meet the needs of local residents.
We value diversity and promote equality and would welcome suitably qualified people with disabilities and minority ethnic applicants as these groups are under-represented in our workforce.
Role Purpose:
Delivering energy advice to residents and groups in Bath & NE Somerset by telephone, video and in person and at community events. This role aims to empower residents to make choices and access support to reduce fuel poverty and improve energy efficiency through energy savings measures such as insulation, reducing costs and maximising income. Energy advice training will be provided with opportunities to develop vocational qualifications.
Key activities will include:
* Triage initial contacts and assess next steps based on the client’s situation.
* Provide initial advice and identify sources of emergency support.
* Signpost and refer to other sources of help outside of scope.
* Using Energy Advice Framework to exploring energy options.
* Complete benefit checks and provide holistic income maximisation
* identify grants or other sources of support energy debts
* Support the work of the debt team by providing budgeting advice.
* Being advocates for energy awareness within their own organisation, the Hub and encourage colleagues to undertake training.
Application Details:
Please visit our website for further details and application form.
You must be entitled to work in the UK and appointments will be made subject to references.
For more information on the role see visit :