Divisional Oversight Officer
We are looking to for someone to become an essential part of our team as a Divisional Oversight Officer.
Key Responsibilities:
Oversight of the third party onboarding process - to include working with relationship owners to identify appropriate relationships, assisting with preparation of a business cases and establishing documentation needs in conjunction with compliance.
Working with colleagues in compliance ensuring that regulatory and product training is provided to all AR employees involved in insurance distribution activities and that minimum annual CPD requirements are met.
Ongoing monitoring and management - to include adherence to Group policies, ownership of the programme of third party reviews assisting relationship owners where required, carrying out third party file checks, monitoring financial promotions, and offering ad-hoc guidance to the relationship owners.
Oversight of complaints and other conduct MI received through, or about, an AR and conducting root cause analysis.
Working with compliance and TPMSDD teams ensuring any terminations are conducted in an orderly manner.
Collating and ratifying information for FCA returns, assisting with the Specialty Boards annual self-assessment of AR/IAR oversight arrangements and feeding into GRC reviews of policies and procedures.
Being visible within the division as a point of contact for enquiries in respect of third parties. Building relationships at a variety of levels within the division and travelling to other PIB offices and third party locations.
Essential Experience & Attributes:
A good academic record.
Sound general insurance knowledge
Good understanding of the FCA handbook & distribution models
Experienced in Breach & E&O management
Able to interpret Management Information (MI) and make recommendations.
Demonstrate ability to motivate and communicate with others at all levels.
An understanding of the following rules and regulations relating to retail insurance broking operation; Data Protection Act, Money laundering, Client Monies, ICOBS, Complaints, QA, Money Laundering, Treating Customers Fairly (TCF) concepts, Training and Competency frameworks and requirements, Financial Ombudsman Service (FOS)
Collaborative and able to build strong internal and external stakeholder relationships at a variety of levels within PIB.
Attention to detail and accuracy with the ability to meet deadlines.
Well-developed report writing, verbal and written communication and presentation skills.
Familiarity and competency using MS Office (Word, Excel, Outlook)
Strong organisational and time management skills.
Excellent negotiation skills and able to show resilience when faced with tough situations.
Desirable Experience & Attributes:
Degree qualified or equivalent experience or industry related qualifications
2 years relevant experience within a risk and compliance role within the General Insurance/Broking Sector
Detailed Understanding of the FCA handbook.
Detailed understanding of Distribution models AR/IAR/IO/PIP
Familiarity with Acturis.
Further information
As well as a competitive salary we offer the following benefits -
Hybrid working with 3 days in the office and 2 days WFH
Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Parking at the office
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support,health screening, will writing, menopause support, books, stopping smoking and much more
We also offer a wide range of discounts includinga kids pass giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIBs carbon footprint.
Why Work For Us?
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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