The Role
As Team Leader, you will lead and support a team of Supported Employment and IPS Employment Specialists, ensuring consistent delivery of high quality, person centred services across a designated area.
You will provide training, coaching, mentoring and supervision, ensuring full compliance with the IPS model and fidelity requirements. Through effective leadership and performance management, you will drive delivery against contract targets including referrals, starts, engagement activity, employment outcomes and fidelity measures.
Working closely with the Service Manager and the wider Shaw Trust IPS teams, you will maximise service performance and support continuous improvement. You will also build strong local partnerships with Primary Care, Jobcentre Plus, Local Authority services and community organisations to ensure the service is well integrated locally.
You will hold overall accountability for KPI performance and IPS fidelity outcomes, identifying and addressing underperformance promptly and effectively.
Essential experience and skills
You will have:
1. Knowledge or experience of Supported Employment and/or the IPS model
2. Evidence of ongoing CPD
3. Experience managing remote teams and performance
4. Partnership working experience
5. A strong track record of working to and achieving targets
6. Experience improving systems and processes
7. Excellent communication and customer service skills
8. An understanding of the participant group and employment‑related mental health barriers
9. Strong coaching and people‑development capability
Download the Job Description for full details.
Location:
This is a peripatetic role working in the community in and around East Riding - there is minimal home working as you will be expected to be out and about supporting your teams, generating new referral pathways and ensuring clinical integration and employer engagement are top priorities.
Employee Benefits
As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:
10. 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday
11. 2 days paid volunteering leave each year
12. An enhanced pension scheme after 6 months
13. Life Assurance at 3 times your annual salary rate
14. Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes
15. Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network, Neurodiversity Peer Support Network, Menopause Peer Support Group, The MANaging Network, The Young Professionals Network and Back to Work Support Group)
16. Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan