Overview
Credit Controller - Collections Specialist
Permanent | Full-Time | Competitive Salary + Monthly Bonus & Excellent Benefits
Are you an experienced Credit Controller who thrives in a fast-paced, target-driven environment?
We're working with a leading, well-established business that is looking for a talented Collections Specialist to join their dynamic SME credit team.
In this role, you'll manage your own portfolio of SME clients, handling collections via phone and email while delivering an exceptional customer experience. You'll be liaising with both internal teams and external stakeholders, resolving invoice queries, producing statements, and providing accurate reports to management.
Responsibilities
* Manage your own portfolio of SME clients, handling collections via phone and email while delivering an exceptional customer experience.
* Liaise with internal teams and external stakeholders to resolve invoice queries.
* Produce statements and provide accurate reports to management.
Qualifications
* Proven experience managing your own customer portfolio in a credit control / collections role.
* Confident communication skills and the ability to build rapport quickly.
* Strong Excel skills (including VLOOKUPs).
* B2B credit management experience (highly advantageous).
What's on offer
* Competitive salary + collections incentive scheme
* 25 days annual leave increasing with service to 27 days + Birthday Leave + Bank holidays
* Annual profit share bonus
* Private medical insurance & life assurance
* EV salary sacrifice scheme
* Retail and entertainment discounts
* Free onsite parking & excellent transport links
* Supportive, inclusive workplace culture with regular social and charity events
* Modern office with complimentary breakfast, drinks, and snacks
* Health & wellbeing programmes year-round
This is an exciting opportunity to join a forward-thinking company that invests in its people and celebrates success. If you're ready to bring your credit control expertise to a role where you can make an impact, we'd love to hear from you
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