Concession Manager
Our client is a gorgeous Swiss Chocolatier with stores across the Globe. They are looking for a Concession Manager to join the team in one of their most prominent Central London Boutiques.
Role:
We believe that our Concession Managers have a great opportunity to further develop their potential with us. That’s because we offer the support of a global organisation but empower our people to take ownership at store level.
Responsibilities:
* Manage the Concession
* Lead by example on the shop floor to create an outstanding and engaging in-store customer experience
* Deliver sales and profitability in line with budgets
* Motivating, mentoring, and coaching sales associates
* Recruit, train and on-board a winning team
* Coordinating day-to-day operations
* Ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed
* Place weekly and seasonal orders and ensure correct stock levels
* Schedule staff to optimise customer service and personnel cost management
* Oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom
* Making sure your store looks great, in line with the brand’s visual merchandising guidelines
Requirements:
1. You have experience in managing a premium or luxury retail store