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Social work support officer

Nottingham (Nottinghamshire)
Nottinghamshire
Support officer
Posted: 17 October
Offer description

Salary£26,824 - £29,540 per annum

Type of vacancy Permanent

Work pattern Full Time

Hours per week 37

Work Base Predominantly homeworking

Working Arrangements Hybrid


Responsibilities

* Support the countywide fast‑paced multi‑disciplinary stronger families team (SFT) comprising social work management, youth workers and parent and family workers who work alongside children’s safeguarding teams where children and young people may be at the edge of care or the team are stabilising and supporting their existing care plans, contributing to positive and creative outcomes for children and their families.
* Provide essential administration support to the team, being an experienced administrator with strong administration skills including working knowledge of Microsoft packages (Word, Excel, databases, PowerPoint, SharePoint and Outlook). Panel organisation and minute‑taking experience would be advantageous.
* Be highly organised and self‑motivated, have excellent time management skills, work towards and meet deadlines, identify areas for service improvement and develop this new role based on support needs of the service.
* Build excellent and strong interpersonal relationships with colleagues and service users alike.
* Act as the first point of contact for families and the team, manage conversations in a compassionate and professional manner over the telephone, and record information accurately onto our internal database system (Mosaic).
* Travel on occasion to participate in pre‑planned team meetings and professional development; a driving licence and access to a car would be advantageous.


Qualifications

* Experienced administrator with strong administration skills and working knowledge of Microsoft packages (Word, Excel, databases, PowerPoint, SharePoint and Outlook).
* Panel organisation and minute‑taking experience.
* Highly organised and self‑motivated with excellent time management skills and ability to meet deadlines.
* Strong interpersonal relationships with colleagues and service users.
* Confident, excellent listening, recording and typing skills to record information accurately onto the internal database system (Mosaic).
* Availability to travel and possess a driving licence and access to a car.
* Appointment to this post is subject to a Disclosure and Barring Service check.
* Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview.
* A job share scheme is available for all full‑time posts: both permanent and temporary, unless otherwise stated.
* Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults, and undergoing appropriate checks.
* Supporting the County Council’s commitment to equalities and disability confidence.


Contact

Please contact Jenny Williams, CSM (jennifer.williams@nottscc.gov.uk), Naomi Reid, TM (naomi.reid@nottscc.gov.uk) or Karen Mistry, TM (karen.mistry@nottscc.gov.uk) if you would like to discuss this role.


Equalities, Diversity and Inclusion

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation. The County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.


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