Your newpanyPortbury based business looking to grow from £7m to £10m this year
Your new roleWe’re looking for a proactive andmercially minded Credit Controller to join this Portbury team and take ownership of our B2B credit control function.This is a hands‑on role where relationship‑building, attention to detail, and confidentmunication are essential.Key Responsibilities
1. Credit management: Manage the full credit control cycle for a diverse B2B customer base, ensuring timely payment and healthy cashflow.
2. Debt recovery: Proactively chase outstanding invoices via phone, email, and statements, escalating where appropriate.
3. Account reconciliation: Regularly reconcile customer accounts, investigate discrepancies, and resolve queries quickly.
4. Customer relationships: Build strong, professional relationships with customers, balancing firmness with excellent service.
5. Credit checks: Conduct credit assessments for new and existing customers and rmend credit limits.
6. Reporting: Produce weekly aged debt reports, highlight risks, and support management with cashflow forecasting.
7. Process improvement: Identify opportunities to streamline invoicing, collections, and customermunication.
What you'll need to succeed
8. Proven experience in B2B credit control, ideally within FMCG, wholesale, or a fast‑paced operational environment.
9. Strong understanding of sales ledger processes and credit control best practice.
10. Confidentmunicator with the ability to handle difficult conversations professionally.
11. High level of accuracy, organisation, and resilience.
12. Experience using accounting software (you must have xero experience)
13. Ability to work independently and prioritise a busy workload.
What you'll get in return
14. Supportive, friendly team environment
15. Opportunity to shape and strengthen the credit control function
16. On‑site parking and accessible Portbury location
17. 20 days holiday+bank holiday
18. 20% discount on produce and Christmas Hamper