Customer Service/Sales Assistant
Salary: £25,000 - £27,000 DOE
Hours: Monday–Thursday 8:00am–5:00pm, Friday 8:00am–2:30pm
Location: Kenilworth - Rural location – must drive and have access to own vehicle
A fantastic opportunity has arisen for a Customer Service and Sales Assistant to join a busy and fast‑paced team. This role is ideal for someone who is highly organised, confident communicating with a wide range of people, and enjoys working across multiple business functions.
Benefits:
* Free parking on site
* Casual dress
* Early finish on Fridays
* Relaxed atmosphere
* Great/supportive team
Key Responsibilities:
* Welcome visitors professionally and promptly
* Answer incoming calls in a polite and professional manner
* Support general administrative duties across the business
* Manage and maintain the quote log
* Open, produce, and prepare new equipment quotes and tenders
* Work closely with the Sales Team, Commercial Manager, Managing Director, and Proposal Engineer
* Organise and produce company marketing materials, brochures, and literature
* Arrange and coordinate company exhibitions
* Manage and update company websites
* Maintain the Managing Director’s diary, including meetings, appointments, and travel
* Chase quotes and customer responses as requested by the Commercial Manager or MD
* Prepare quotes and gather required information from Operations and Procurement
* Support cross‑departmental collaboration to maintain a strong team approach
* Take minutes during sales meetings
Essential Skills & Experience
* Strong project management skills
* Proficient in Microsoft Word and Excel
* Positive, outgoing personality
* Confident communicating with internal and external stakeholders
* Some sales experience (beneficial)
* Excellent communication skills
* Strong IT and web literacy