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Customer Service - Inshes Retail Park - Full Time, Inverness
Client:
Location:
Job Category:
Customer Service
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EU work permit required:
Yes
Job Reference:
f8bafb3224fb
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Overview
McDonald's is one of the most recognised brands worldwide. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, interacting with customers and ensuring smooth operations in customer areas. Responsibilities include welcoming children, handing out balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in dining areas and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
You will work in a fast-paced, high-energy environment. We seek someone with a genuine smile, the ability to connect with customers, and to make them feel valued.
Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and maintaining eye contact are essential. You should be able to sustain high energy levels while working efficiently and productively.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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