We recognise and reward great leadership. Alongside a competitive salary, you'll benefit from a comprehensive package that includes:Monday to Friday working – days only (no evenings or weekends)Free meals on dutyContributory pension schemeCareer development through Career Pathways and MyLearningQuick access for you and your immediate family to a Digital GP and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and moreSupermarket savings at Tesco, Sainsbury's, Morrisons and othersUp to 44% off cinema ticketsCashback rewards on everyday spendingFree wellness, mindfulness and fitness classesDiscounts and offers you can share with friends and familyThe RoleAs General Manager, you will have full responsibility for the successful delivery of this single-site operation. You'll lead, inspire and develop your management and operational teams, ensuring outstanding customer experience, strong commercial performance and full compliance with all contractual, company and statutory requirements.You will be accountable for financial performance, client relationships and operational excellence, ensuring everything you do aligns with the Compass vision, values and business strategy.Key ResponsibilitiesLeadership & People DevelopmentLead and develop a high-performing on-site management and operational teamRecruit, retain and grow great people, building strong succession and development plansCreate a positive, inclusive and high-engagement cultureManage performance effectively, including appraisals, labour planning and employee relationsEnsure labour structures and resources are fit for purpose and commercially effectiveHealth, Safety & ComplianceChampion a strong Health & Safety culture across the siteEnsure a safe environment for customers, colleagues and visitorsMaintain full compliance with legal, company and client standards at all timesCommercial & Financial PerformanceTake full ownership of the site P&L, delivering agreed financial targetsManage budgets, forecasts and cost controls effectivelyIdentify and implement opportunities to improve sales, margin and efficiencySupport Compass Foodbuy initiatives, ensuring supplier compliance and valueClient & Stakeholder ManagementAct as the senior point of contact for the client and key stakeholdersBuild trusted, long-term relationships based on service excellence and transparencyReview and act on client feedback and satisfaction surveysEnsure contractual compliance while consistently exceeding expectationsCustomer Experience & Service ExcellenceEnsure food and service offers are fit for purpose, fully costed and delivered to specificationDrive consistency, quality and innovation across food and service standardsCapture and act on customer feedback to support continuous improvement and growthStrategy & Continuous ImprovementDeliver site-level strategy aligned to wider Compass objectivesEmbed central brand, service and operational initiativesDrive a culture of continuous improvement across the contractWho You AreProven experience as a General Manager or senior site leaderCommercially astute with strong financial and operational capabilityConfident managing budgets, forecasts and performance targetsA visible, engaging leader who develops people and drives resultsOrganised, adaptable and comfortable working in a fast-paced environmentAbout UsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/3001/41472001/52787957/SU Lodestone HouseCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!