Job Description
Inspections Operations Manager - Cosmetic Inspection Services
Location: Hybrid - Home, Field & Office
Contract: Full-time, Permanent
Salary: Competitive, DOE + Benefits
DEKRA Automotive is a global leader in safety and quality, employing over 49,000 people across more than 60 countries!
The Role
We are now looking for an experienced Inspections Operations Manager to lead and support our Cosmetic Vehicle Inspection Services team!
This is a fantastic opportunity for someone with motor trade and leadership experience who thrives on building client relationships, driving performance, and managing high-performing inspection teams.
As Inspections Operations Manager, you will:
Lead, mentor and develop our Cosmetic Vehicle Inspector team.
Manage inspection quality control and ensure accuracy, providing feedback to continuously improve performance.
Build strong partnerships with key clients, attending review meetings (in person and via Teams) to develop services and identify growth opportunities.
Oversee daily operations for key accounts, ensuring KPIs and SLAs are met.
Work closely with admin, finance, and business development colleagues to deliver seamless service.
Manage invoicing, expenses approval, and operational reporting.
Support wider inspection services, including providin...