THE SUTHERLAND INN
MUXTON - TELFORD - TF2 8NG
DEPUTY GENERAL MANAGER
FLAGSHIP VENUE - FANTASTIC OPPORTUNITY - EXPANDING GROUP - HOTEL
We are looking for a hands-on Deputy General Manager who has a love of great food, people and genuine hospitality. Someone with drive and ambition, who can inspire and motivate their team and themselves whilst delivering an amazing experience for all our guests.
The Role:
To assist the General Manager (and in their absence) be a leader of people and to help grow a positive experience and a fantastic team. You will maintain the highest standards of service and operate in line with all company policies. You will be forward thinking and innovative in your approach to sales growth, improving profitability and the guests overall experience. You will need a sound financial underpinning, with real experience of delivering on set financial targets. You will be responsible for a high turnover operation, so you will need previous experience of leading teams to deliver key set standards and financial targets. In addition, you will lead from the front driving genuine hospitality, delivering amazing food and drinks making wonderful memories for all the team and guests.
We're looking for someone who:
* Is currently (or has been) in a Deputy General Manager / General Manager role within a restaurant environment
* Is a commercially aware leader who ensures your team delivers exceptional food and drinks quality
* Is passionate about people, cares about their guests and team, creating a positive place to be
* Constantly inspires their team to go the extra mile for our guests maintaining expectations and high standards
* Recognises succession for a strong talent pipeline and are proactive in developing their management, front of house and kitchen teams
* Has some prior experience within a kitchen, working with the Head Chef to support and lead the kitchen team
* Able to stay calm and lead their team to success in a high paced environment
We're looking for someone who can:
* Manage recruitment, induction and on boarding of new team members
* Support the Head Chef, pushing the team and the business forward
* Demonstrate leadership with a hands-on approach and effective communication, engaging and motivating your team through pre-shift and post-shift briefs
* Manage stock control and food and drink margins
* Manage EHO and Health and Safety audits to a high standard
* Deliver to specification and brand standards
* Drive individual high performance through development and team one to ones
* Have an eye for detail and thrive in a high volume fast paced environment
* Show passion for the brand, visible when ensuring your team are knowledgeable and confident
What can we offer?
* A competitive and negotiable salary dependent on experience with tips on top
* 28 days holiday entitlement per year
* Growth and development opportunities within our group
* Trips to suppliers both across the UK and abroad
* Free food and drinks when you are on shift
* Annual Awards celebrating the success of our venues and people
* Discounts for you, your friends and family in all our venues
* Membership to our own exclusive 'Extraordinary Portal' where you can achieve bonuses and rewards such as free weekend breaks, high street gift vouchers, tickets to attractions such as Alton Towers, family tickets to the cinema and much more
Who are we:
We are The Sutherland Inn, a growing concept of 'The Grill Pub Co'. We have a portfolio of gorgeous restaurants, bars and hotels. With a premium grill and steakhouse menu, there is something for everyone to experience and enjoy
What happens now…
If you are interested in this exciting and challenging opportunity, then please get in touch with an up-to-date CV, we look forward to hearing from you soon
Job Types: Full-time, Permanent
Pay: From £33,000.00 per year
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* On-site parking
Ability to commute/relocate:
* Telford TF2 8NG: reliably commute or plan to relocate before starting work (required)
Experience:
* Deputy / General Management: 2 years (required)
Work Location: In person