Job Summary
We are recruiting for a Senior Clinical Support Worker - MV Ward 10 who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will assist the Registered Nurses in the planning, implementation and evaluation of nursing care. You will work collaboratively and co-operatively with others to meet the needs of patients and their families. Excellent communication skills are required as you will deal with both patients and relatives queries over the telephone and face to face on a daily basis. In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,714 and a maximum payment of £5,941 per annum pro rata. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Assist in the assessment of health care needs by undertaking assessment aspects delegated by the registered practitioner and in completion of care documentation. At the direction of the Registered Nurse, participate fully in the delivery of planned nursing care and undertake specific Trust approved enhanced clinical skills such as care of PICC lines relevant to ward/department, having undertaken appropriate training and assessment. Assist the registered Nurse in the evaluation of care and completion of patient documents. Involve patients and carers/relatives in the delivery of care. Provide reassurance support to patients and carers/family and also work collaboratively with others in the day unit to ensure that patients and carers needs are met. Recognise and respond appropriately to urgent and emergency situations.
About Us
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
* The Lister Hospital, Stevenage
* New Queen Elizabeth II (New QEII), Welwyn Garden City
* Hertford County, Hertford
* Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
Details
Date posted: 03 February 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year per annum, plus 15% High Cost Area Supplement
Contract: Permanent
Working pattern: Full-time
Reference number: 361-CSW-7531371
Job locations: Mount Vernon Cancer Centre, Rickmansworth Road, Northwood, HA6 2RN
Job Description and Person Specification
Job responsibilities: ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future. We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers. In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,714 and a maximum payment of £5,941 per annum pro rata. Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person Specification
Essential
Qualifications/Training
* Essential to undertake NVQ 3 if not already completed
* NVQ 2 in Health and Social Care or equivalent
Desirable
* NVQ 3
* Communication skills training
Essential
Previous Experience
* Previous experience in health care setting as in or outpatients
Desirable
* Experience in oncology or related area
* Care of PICC lines
Skills
* Ability to communicate in a variety of settings with patients, carers and multi professionals
* Understanding of quality and change in the clinical setting
* Flexibility and team work
* Basic IT skills
* Phlebotomy
Knowledge
* Understanding of the requirements of the role
* Basic understanding of NHS issues
* Ability to demonstrate how personal behaviours can positively impact on the Trust\'s reputation: Puts patients first Strives for excellence & continuous improvement Values everybody Is open and honest Works as a team
Desirable
* Cancer and treatments
* Care of PICC lines
* Chemocare and PAS
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer details
Employer name: East and North Hertfordshire Teaching NHS Trust
Address: Mount Vernon Cancer Centre, Rickmansworth Road, Northwood, HA6 2RN
Employer\'s website: https://www.enherts-tr.nhs.uk/
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