Your activities
* Maintain and improve the Quality Management System (QMS), ensuring processes are documented, controlled, current, and consistently applied across departments in line with ISO 9001 and ISO 17025.
* Lead investigations into non-conformances, customer complaints, process deviations and incidents, applying structured root-cause analysis (e.g., 5-Why, Fishbone, FMEA) and defining effective corrective and preventive actions (CAPA).
* Own CAPA tracking, governance, escalation and timely closure; verify effectiveness and drive actions to completion with operational teams.
* Plan and conduct internal audits; coordinate external audits and support audit readiness activities, ensuring findings are addressed and audit performance improves.
* Manage calibration and equipment control systems, including scheduling, records, traceability, overdue escalation, and identification of equipment at risk of impacting product conformity.
* Provide day-to-day quality support to production/operations, including first-line problem solving, process verification/validation support, and containment activities where required.
* Support supplier quality management, including supplier evaluation, performance monitoring, risk assessments, follow-up of supplier corrective actions, and participation in/coordination of supplier audits.
* Support QHSE compliance activities, including contributing to H&S risk assessments, safe systems of work, and investigation/close-out of H&S actions and compliance-driven initiatives.
* Deliver or support quality and compliance communication/training to improve procedural adherence and promote a proactive quality and safety culture.
* Monitor, analyse and report on key quality and compliance metrics (e.g., NCRs, CAPA status, audit actions, supplier performance, calibration adherence), highlighting trends and recommending improvement actions.
* Work closely with cross-functional stakeholders across our sites in Irlam and Tyneside to prioritise risk, reduce cost of poor quality (scrap/rework/returns), and support continuous improvement aligned with business objectives.
Your profile
* Strong understanding of ISO 9001 and ISO 17025 (and sector-specific standards if applicable).
* Experience in calibration systems, supplier quality, and QMS auditing.
* Analytical and problem-solving capability.
* Ability to influence cross-functional teams.
Benefits
* Work‑life integration
* Mobile working
* Flexible working hours
* Pension scheme
* Good development opportunities
* Employee discounts
* Attractive remuneration system
* Health initiatives
The WIKA Group is among the world leaders in measurement technology with its products and services. With excellent sensing solutions, we enable safe, efficient and sustainable processes. And this for more than 75 years. More than 11,000 employees are currently committed towards this end.
Together we meet the megatrends of demographic change, digitalisation and sustainability. This brings with it challenges, and many opportunities. Innovation and growth arise from new perspectives and ideas. What are yours? Join us on the way to a better future.
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