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Hospitality manager - dual mess

Chepstow
ESS – Defence, Energy and Government Services
Hospitality manager
Posted: 25 October
Offer description

Hospitality Manager – Beachley Barracks

Hours: 40 hours per week – Monday to Friday with occasional weekend functions.
Location: Chepstow
Salary: £38,600 per annum.


Key Responsibilities

* Oversee all hospitality and catering services on site.
* Manage day‑to‑day soft facilities (FM) service delivery.
* Maintain regular communication with the client and follow up on agreed actions.
* Complete and act on client satisfaction surveys and feedback.
* Promote the Mess facilities and act as a positive representative of the company.
* Ensure all hospitality is delivered to a high standard and actively seek opportunities to increase revenue.
* Manage budgets, monitor costs and sales, and maintain accurate financial records.
* Schedule staff effectively in line with business needs.
* Ensure customer requirements are shared across departments for smooth planning and delivery.


About You

* Proven experience in hospitality, catering, or event management.
* Strong financial awareness and ability to manage budgets effectively.
* Excellent communication, organisation, and administrative skills.
* Confident using computers and hospitality systems.
* Positive “can‑do” attitude and great attention to detail.
* Passion for food, service, and creating a welcoming environment.


Benefits

* Free parking.
* Meal on duty.
* Free access to the gym.
* Free meals.
* Onsite free car parking.
* Contributory pension scheme.
* Career pathways and MyLearning programmes.
* Digital GP and wider healthcare benefits for you and your immediate family.
* Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
* Discounts on groceries at Tesco, Sainsbury's, Morrisons and other retailers.
* Up to 44% off cinema tickets.
* Cash rewards on spending at a wide range of brands.
* Free wellness, mindfulness and exercise classes.


About Us

Compass Group UK&I’s Defence, Government and Energy services sector supports 250+ UK military establishments, high profile police, secure environments and government sites, including platforms, drilling rigs, floatels and offices for the energy sector. We are looking for people who are passionate about delivering excellent customer service at all levels. Our culture respects and celebrates unique talents, beliefs, backgrounds and abilities, and we strive to create an environment where everyone can truly be themselves and advance in their careers.

We are an equal opportunity employer. The supply chain team is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength.

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