Annual salary: up to £28,917.00
Welfare Support Officer
Halifax
Salary up to £28,917 per annum
Full time – Permanent, 40hrs per week, Monday to Friday
Including company vehicle and fuel card or £3,500 company car allowance
Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021, Mears had over 19,000 service users across these regions. Mears works in partnership with central and local government, registered providers, tenants, landlords, and investors to find solutions to homelessness, provide more social and affordable housing, and create specialist housing for people with care needs.
About the Role:
Due to contract expansion, we are seeking a Welfare Support Officer to join our team. This position involves supporting asylum seekers through their right to work and asylum application process with the Home Office. The ideal candidate will be resilient, trustworthy, caring, empathetic, and a people person. Every day offers new challenges and rewards.
Your main duties will include supporting service users at various stages of their asylum application process, addressing safeguarding and welfare issues, providing practical and emotional support, monitoring wellbeing and support needs, and maintaining accurate records for Home Office audits. Maintaining boundaries and resilience is essential to provide professional and effective support tailored to service users’ needs.
Role Criteria:
* Experience working with vulnerable and diverse client groups
* Understanding of safeguarding procedures
* Ability to identify needs and support packages to maintain independence
* Experience with mental health and challenging behaviour
* Effective communication skills with colleagues, authorities, and service users
* Experience in record keeping and risk assessments
* Ability to work independently
* Resilient and adaptable
* Supportive, trustworthy, empathetic, approachable, and a good listener
* Flexible and willing to travel
* Full UK driving license
Note: All roles require entitlement to work in the UK. Mears does not offer visa sponsorship. A DBS & BPSS check, security clearance, and relevant identification are part of the recruitment process. To drive a Mears vehicle, applicants must be over 21, have held a license for over 3 months, and have fewer than 9 points.
Benefits:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering Leave
* Staff discounts with Mears Rewards
* Family-friendly policies
* Company vehicle and fuel card
* Access to EAP counselling
Apply below or contact Beth Dunford at beth.dunford@mearsgroup.co.uk. We support you throughout the application process. Mears is committed to diversity, inclusion, and equal opportunities. We are a Disability Confident employer, support the Armed Forces Covenant, and promote social mobility through optional background sharing during applications.
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