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Compliance support administrator -apprentice

London
Civil Aviation Authority
€30,000 a year
Posted: 11 June
Offer description

Contract Type: 18 Month Fixed Term Contract

Security Level: SC

Base Location: London, Westferry – hybrid working – this is a combination of office and working from home – possible travel to our Gatwick office where necessary

Visa Restrictions: This position does not offer visa sponsorship

Closing Date: Wednesday 17th June 2026

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.


Role

The Aviation Security (AvSec) Group plays a vital role in ensuring that all participants in the UK aviation industry are kept safe and secure. This is aided by the Aviation Security Compliance (ASC) Team and their oversight of airports, airlines, and other aviation partners to ensure their compliance with globally established aviation security regulation. The group’s responsibilities include conducting security observations, inspections, audits, and tests which enables the Secretary of State for Transport to meet their legal obligations.

The role of the Compliance Support Administrator is a great opportunity for someone who is looking to start their career in aviation.


Responsibilities

* Track and support the progress of departmental projects and day‑to‑day programmes.
* Oversee and action work requests and emails received from internal and external contacts.
* Manage industry contacts ensuring all details held on file and in company databases are current, changes processed expediently, and contact details reviewed and updated on a periodic basis.
* Review and update company databases with contact information. Ensure that external stakeholders receive correspondence from the CAA in a secure and timely fashion.
* Provide day‑to‑day administrative support to various ASC functions.
* Act as the Secretariat for the Aviation Compliance Management Group meetings – produce minutes and action log.
* Support the Cargo Regulated Agents, Known Consignors and in‑flight supplies administrative function.
* Maintain website and database requirements and changes.
* Support the Compliance Assurance Manager with the development and maintenance of the Compliance Quality Management System and Assurance Objectives.
* Assist with the development and communication of processes and procedures.


Qualifications

* Interest in the aviation and aerospace industry.
* Confident manner in dealing with people at all levels, able to communicate effectively and confidently.
* Strong communication and record‑keeping skills.
* Excellent planning, tracking, and organising abilities.
* Good understanding of data protection principles.
* Experience working in a regulatory and/or compliance‑based environment (asset).
* Self‑motivated, flexible, uses own initiative, reaches sound judgment.
* Capable of responding to changes in priorities and under pressure.
* Knowledge of standard IT packages (MS Excel, Word, PowerPoint) and ability to learn bespoke systems.
* Team player, works collaboratively in a multi‑discipline team.
* Knowledge and understanding of implementation of management systems with experience implementing policies and procedures (asset).
* Good record‑keeping skills, ability to maintain accurate records and documentation.


Apprenticeship Requirements (first year)

* Valid and up‑to‑date form of ID (passport or birth certificate only).
* Not already hold Business Administration L3 qualification.
* Not currently enrolled in any form of education.


Additional Information

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. Post holders must undergo National Security Vetting and achieve an appropriate level of clearance. To be vetted we expect a reasonable period of residency in the UK – usually 5 years for this role.


Benefits

* Flexible working arrangements.
* Free onsite gym at Gatwick.
* Discounted gym membership for London.
* 28 days annual leave, plus an additional 5 day leave purchase scheme.
* Generous pension scheme and more.


EEO Statement

We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. As a member of the Disability Confident scheme, applicants who meet the minimum criteria will be guaranteed an interview. Fair and inclusive selection approaches are used.

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