English | United Kingdom | req128471
Join our team!
YOUR ROLE
As Head of Import Operations, you will be responsible for delivering high-quality, efficient import services through strong operational leadership. You will champion a 'right first time' approach, driving operational excellence while optimising production costs. Leading the day-to-day activities of our Import Operational Care Centre (OCC), you'll ensure Colleagues are equipped with the right tools, training, and support to succeed. You will have a direct line management responsibility for 4 OCC Front Line Managers.
YOUR RESPONSIBILITIES
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YOUR SKILLS AND EXPERIENCES
* Proven leadership experience managing diverse teams in freight forwarding.
* Experience in managing teams across locations.
* Detailed knowledge of import customs requirements is preferred.
* Strong communication skills, both written and verbal, with proficiency in MS Word, Excel, and PowerPoint.
* Excellent organisational and time management abilities, with a talent for prioritising and meeting deadlines.
* Customer-focused mindset with strong problem-solving capabilities.
* Adaptable and resilient, with a proactive attitude toward change and new technologies.
* Team-oriented leader with empathy, coaching skills, and the ability to inspire and motivate others.
* Willingness to travel across the UK; a full driver's license is required.
GOOD REASON TO JOIN
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
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