Overview
Conference And Events Duty Manager - London Conference and Events Duty Manager - The Kia Oval | Full-Time / Permanent 32,500 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're seeking a confident and organised Conference and Events Duty Manager to join our collaborative team at The Kia Oval - the iconic home of Surrey County Cricket Club and one of best conference venues in London! In this fast-paced role you will be responsible for overseeing the smooth running of all conference and events catering, hospitality, and bar operations, ensuring exceptional service and attention to detail across match day and non-match day conferences and events.
We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Responsibilities
* Overseeing the planning and delivery of all Conference and Events operations, ensuring exceptional service and attention to detail across every event.
* Collaborating with the Sales team and creating a welcoming environment on-site for clients and guests.
* Partnering with the Culinary team to maintain outstanding food presentation and service standards.
* Leading weekly function sheet meetings to align internal teams on event plans.
* Using your positive leadership style to manage and train the Events Team including producing staff rotas in collaboration with the Head of Conference and Events.
* Coordinating with the Kia Oval reception team to ensure event signage, paperwork, and administrative materials are prepared and distributed in advance.
* Monitoring till operations, oversee bar closures, and ensure the secure handling of cash and stock.
* Overseeing all catering setups, working closely with the hospitality logistics team to ensure conferences and events are set according to function sheets and SOPs.
* Maintaining stock levels and ensure all catering equipment is in good working order, arranging repairs or replacements as needed.
Qualifications and Skills
* Proven experience in conference, events, or hospitality management
* A passion for hospitality
* The ability to inspire and lead a dedicated conference and events team
* Excellent communication skills and a background in developing meaningful client relationships
* A keen eye for detail and a love of organisation - managing multiple priorities
* Due to the nature of this role we're looking for someone who is able to flexible hours, including evenings, weekends, and match days
About the employer and benefits
* Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
* We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.
* Competitive salary with bonus and full company benefits
* 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
* Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
* Mental health support: 24/7 Employee Assistance Programme
* Family benefits: 2 days' additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave
* Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
* Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
* Development opportunities: Professional subscriptions, ongoing training and structured career pathways
* Meals on duty included
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