Salary: £26,824 – £27,694 per annum, pro rata
Contract type: Part-Time
Working pattern: Fixed-Term for 1 year
Closing date: Midday 2 October 2025
Interview date: W/c 6 October 2025
How to apply:
For further information and an application pack please contact Tracy Garland at the school on ; e-mail: - or download an application pack from our website www.tollgate-jun.e-
For queries, please contact: -
Tollgate Community Junior School is deeply committed to ensuring the very best outcomes for all our pupils, taking a holistic approach to ensure the very best for each member of the school community and bring to life the vision that Together Everyone Achieves More.
We are looking for a Family Liaison Officer (FLO) to join our committed team and support us on our journey to continued success. We are looking for a motivated person who can worked effectively with pupils, families and staff. They will work closely with our Senior Leadership Team and wider pastoral support, acting as a main point of contact for pupils and families who need additional support.
The role will include:
* Establishing and fostering positive relationships with children and their families.
* Acting as a point of contact in school for families in need of support.
* Offering help and advice to families, including signposting to other agencies.
* Promoting and leading events in school for families.
* Striving to improve the lives of all vulnerable families.
* Ensuring information is relayed to the DSL as appropriate and in accordance with the school's Child Protection and Safeguarding Policy.
* Participating in training events as required to ensure your knowledge is up-to-date and reflects excellent practice advice.
* Promoting inclusion and acceptance of all pupils.
* Providing consistent support to all pupils, responding appropriately to individual pupil needs.
* Supporting young carers and liaising with outside agencies
* Being an excellent role model for Tollgate pupils and families in terms of emotional intelligence, standard English language usage and team work.
* Being aware of, and complying with, all policies and procedures relating to child protection, health and safety, security and data protection.
* Accompanying teaching staff and pupils on visits, trips and out of school activities as required.
* Being part of the Safeguarding Team as a Deputy DSL.
* Sharing with the Head of School any safeguarding / child protection concerns and maintaining confidentiality.
* Liaising professionally and establishing constructive relationships with external agencies and attending multi-agency meetings as appropriate.
Completing appropriate referral forms to external agencies as and when required.
What We Offer:
* A supportive and inclusive school community;
* Opportunities for professional development and training;
* A chance to make a real impact on children's lives;
* Wellbeing support for staff;
* A vibrant and caring working environment.
Visits to the school are encouraged.
Safeguarding
This post is covered by the Childcare Disqualification Regulations 2018. The Trust will need to ensure that they are not knowingly employing a person who is disqualified under the 2018 Regulations in connection with relevant childcare provision. Accordingly, shortlisted candidates will be required to demonstrate to the Trust, by completing a self-declaration form as part of the pre-employment checks process, that they have not been disqualified under the 2018 Regulations. If the preferred candidate is found to be disqualified under the 2018 Regulations, the offer of employment will be subject to the application by the preferred candidate to Ofsted for a waiver and the receipt of a waiver from Ofsted.
All staff will be expected to hold or be willing to obtain Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau).
For further information about what is required in this process please go to check service-check).
This Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All school based staff have the responsibility for promoting the safeguarding and welfare of children. All school staff should be aware of the school's Child Protection and Safeguarding Policy and work in accordance with this document at all times.
The school will be checking candidates' online presence.
Additional Information
Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency's Points-based Immigration System. Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.
The school reserves the right to recruit ahead of the deadline in the event of the right candidate presenting themselves.
Additional Information
Your starting salary will be pro rata if the above position is part-time or term-time only.