??
Head of Operations
Adult & Childrens Services
?? Stevenage, Hertfordshire
?? £80,000 - £85,000 + Benefits
?? Permanent, Full-Time
? 40 Hours per week
?? Responsible To: Operations Director
???????? Responsible For: Regional Managers, Registered Managers, Senior Education Managers
Overview
A senior leadership opportunity for an experienced social care professional to oversee adult and childrens services across multiple sites. The successful candidate will be part of an experienced SMT, including ex-CQC and OfSTED inspectors and senior commissioners, with responsibility for ensuring compliance, operational excellence, and sustainable growth.
Key Responsibilities
Strategic Leadership
Define and execute the operational vision for adult and childrens services, aligning with CQC/OfSTED standards.
Drive performance improvement through audits, data analysis, and change initiatives.
Lead large-scale transformation projects (e.g., service redesign, new regulatory frameworks).
Regulatory Compliance
Act as the Nominated Individual (CQC) and ensure OfSTED readiness across childrens services.
Embed a culture of continuous improvement across services.
Operational & Financial Oversight
Manage multi-million-pound budgets, optimising costs while enhancing care quality.
Lead business growth strategies, including mergers, acquisitions, and new service development.
Team & Stakeholder Management
Mentor Regional Managers, Registered Managers, and Senior Education Leads.
Forge partnerships with local authorities, ICBs, and safeguarding teams.
Requirements
5+ years in senior leadership (e.g., Operations Director, Regional Manager) within social care.
Current or Ex CQC/OfSTED Inspector experience (essential).
Proven success in service expansion, turnaround, or regulatory improvement.
Strong financial acumen (budgeting, forecasting, ROI analysis).
Background in learning disabilities/complex care (adults & children).
Qualifications in health/social care management (e.g., NVQ Level 7, MBA).
Benefits
?? £80,000 - £85,000 (negotiable for exceptional candidates)
?? Private healthcare and pension
?? Career progression opportunities
?? Opportunity for international work within the organisation
?? Inclusive, values-driven culture with strong SMT support
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