Overview
Availability Window: This role has specific availability requirements. Scheduled days and times are Sunday 17:00–23:15, Tuesday 16:00–23:15, and Saturday 14:00–18:00. We will schedule contracted hours within these times, with 3 weeks' notice of shifts. We are flexible where possible if your available times are close to the advertised windows.
Salary and hours: Our Tesco Colleague rate of pay starts from £12.45 per hour; this increases to £13.66 for stores within the M25. Additional payments may apply depending on location. It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week; if you prefer to work fewer hours (minimum of 12), we have opportunities for this too.
It takes many people to run a store and this is a job for doers, with plenty of variety. It is a committed role with everyday challenges, but that is part of what makes it exciting.
Responsibilities
* Being a colleague in one of our stores means helping to serve customers better every day.
* You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
* Whether you are seeking stability or flexibility, or the opportunity to progress your career, this can be the role for you.
* Knowing your customers and serving them with passion and pride; giving great natural service.
* Being passionate and knowledgeable about the products and services within the store.
* Working across the store in service, picking and replenishment areas where required.
* Putting training into practice to work safely, effectively and serve customers brilliantly.
* Making decisions that are right for customers and delivering store routines that meet customer needs at the right time.
* Participating in seasonal, community and charity events to create an inclusive atmosphere.
* Being knowledgeable about store performance, understanding your role in driving service, sales, reducing waste and shrink, and delivering profit.
* Handling products with care to maintain quality and ensure they reach customers in the best condition.
* Being yourself, living the Tesco values, and following store policies.
* Occasionally, you may be required to accept deliveries into the store.
* A passion for delivering great service, greeting customers with a smile, and serving them with pride.
* The ability to build rapport with customers so they leave with a positive shopping experience.
* To take initiative and make decisions that are right for customers.
* Work well within a team and communicate openly with others.
* Build relationships with colleagues to create a team spirit, have fun and celebrate success.
* Be at work on time, well presented and ready to be a brand ambassador.
Company values and inclusion
Our vision at Tesco is to become every customer's favourite way to shop, whether at home or on the move. Our core purpose is to “Serving our customers, communities and planet a little better every day.”
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, you should feel represented and able to be yourself at work. We are a place where Everyone’s Welcome.
We welcome flexible working discussions and support during life events. If you are considering a role, please talk to us during your application about how we can accommodate you.
Disability Confident Leader status: We are proud to have been accredited and are committed to a fully inclusive and accessible recruitment process. For information on accessibility support, please read the guidance provided during the application process.
Please note: Tesco will recruit individuals who have passed the school leaver age. The school leaver age varies by country. We can only accept candidates over 18 if the role requires early or late hours or involves specific areas such as warehouse, beverages, counters, bakery or driving roles. Occasionally, some roles may close earlier than the advertised end date to manage applicant volume. Feedback is offered to candidates who attend an interview. For more information about us, please visit www.tescoplc.com.
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