Shields Talent are working exclusively with a charity based in Edinburgh that are looking for a Product Manager to join their team to cover maternity leave. The successful candidate will lead the design, development, and continuous improvement of digital products and services, ensuring they meet user needs, align with organisational strategy, deliver measurable impact, and build internal digital capability.
The successful candidate will play a pivotal role in executing the established Digital Roadmap, the focus is on steady‑state delivery, keeping projects on track across internal teams and external partners, and ensuring digital services are user‑centred, accessible, and integrated within the wider digital ecosystem. This role combines pragmatic product delivery, hands‑on delivery coordination, and people leadership. You will be responsible for maintaining a user‑centred, data‑informed approach to product development while embedding agile practices across the organisation.
Job Details
* Product Manager (12-month FTC / Maternity Cover)
* Salary – up to £46k
* Location – Edinburgh
* Work conditions – Hybrid with one day onsite, sometimes more onsite required for important meetings etc (32.5 hour week over 5 days)
* Pension scheme & Life Assurance (plus more benefits)
* 36 days holiday (inclusive of public holidays), this increases with length of service
* Must have Right to Work in the UK as sponsorship isn’t available for this role
Candidate Requirements
* Proven experience leading digital product or service development projects
* Experience managing supplier relationships and digital delivery partnerships
* Background in user‑centred design, research, or service co‑production
* Experience integrating digital systems such as CRM, CMS, LMS and data platforms
* Track record of improving organisational digital capability and culture
* Excellent leadership and communication skills, with the ability to engage technical and non‑technical audiences
* Skilled in agile delivery, product road‑mapping, and backlog management
* Excellent stakeholder management and negotiation abilities
* Competent in using data and analytics for decision‑making and improvement
* Deep understanding of accessibility, usability and digital inclusion principles
* Knowledge of Dynamics 365 desired but not essential
Education & Qualifications
* Degree or equivalent experience in a relevant field (e.g. Digital Product Management, Service Design, Computer Science, or related discipline)
* Professional certification or training in Agile Project Management, Product Ownership, or Service Design (desirable)
Candidate Responsibilities
* Define and communicate a clear product vision and roadmap aligned with organisational priorities. Roadmap maintained and reviewed quarterly.
* Ensure all digital products integrate effectively with CRM, data, content, and analytics platforms. Compliance with digital architecture, data protection, and accessibility standards.
* Coordinate digital product sprints, releases, and milestones in partnership with external suppliers and internal stakeholders. Delivery deadlines and milestones achieved on time and within scope.
* Define, monitor, and report on product success metrics such as engagement, reach, and efficiency. Regular insights and reports shared with leadership.
* Lead user research, co‑design sessions, and testing activities to ensure digital products meet user needs and accessibility standards. User feedback incorporated into development cycles.
* Act as the bridge between the organisation, service users, and delivery partners, ensuring clear communication and alignment of priorities.
* Champion agile and user‑centred working practices across the organisation to strengthen digital maturity and capability.
* Ensure digital products deliver measurable value for the organisation’s beneficiaries, partners, and supporters by understanding their needs and translating them into actionable product priorities.
* Provide clear direction, coaching, and support to two team members. Foster a collaborative and high‑performing team culture, encouraging professional growth and shared ownership of outcomes. Regular 1:1s, objectives set and reviewed, and strong colleague engagement reflected in feedback.
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