The Works Delivery Manager is the senior leader for the Eastern and Anglia route reactive works. The area covered is the Eastern and Anglia route. They will have overall responsibility for the delivery of the work bank including HSEQ, quality and the financial performance of the reactive contracts with support from the QS. The key elements of this role are to co‑coordinate all aspects of the reactive and PPM works to ensure that the works meet the client expectations. The WDM carries out their work in accordance with all the relevant standard operating procedures and in line with the SISK HSEQS policies. The WDM ensures controlling documentation and hand‑back is maintained and looks for opportunities for the company to add additional value or enhance the quality of earnings of the project. The role will be based on the route at Stansted office and regular travel throughout the routes will be required.
Responsibilities
* Liaise with the customer, their representatives and all stakeholders on operational issues.
* Enhance existing valuable business relationships and work to ensure they are developed effectively.
* Propose actions in response to changes in client and stakeholder needs and expectations.
* Manage key stakeholders through the project life cycle.
* Manage a team of geographically or skill‑based supervisors / operatives allocated to the framework.
* Manage sub‑contractors to deliver works throughout the routes.
* Ensure that the appropriate HSQE controls are implemented including CPP/WPP and TBS as required.
* Ensure all works are set up safely and securely in accordance with the client and the Sisk process and procedures.
* Actively involve in HSEQS management on the project and challenge working practices on site to ensure continuous improvement in line with our Safe Safer Sisk philosophy.
* Plan and coordinate resource levels both internal and external (SC) to ensure the safe and quality execution of the works in a timely manner.
* Monitor progress and identify areas for improvement.
* Sample work for quality before presentation to the client.
* Arrange for the rectification of defects found and update the client and site team.
* Manage open orders to ensure KPIs are kept within limits.
* Support the team on high‑priority / profile reactive works.
* Support the team with booking possessions / isolations and other forms of access.
Reporting
* Attend reactive meetings, subcontract, and internal meetings – maintain and circulate notes and action points.
* Produce an achievable programme and monitor key milestones throughout the programme and report weekly to the client and your line manager.
* Escalate issues in a timely manner to your line manager.
* Ensure all records and project data systems are maintained to allow the client to view relevant reports.
Risk
* Ensure all necessary approvals are in place to allow the project to progress without risk.
* Carry out monthly risk reviews for high‑risk activities in conjunction with the Contracts Manager.
* Review buildability and identify methods of construction with commercial and design to produce an achievable project, including temporary works.
* Identify non‑conformances and implement corrective action.
* Inform the QS of any matter for which extra payment may be due or additional costs are involved.
* Close out all issues raised by safety, quality and environmental reports and audits.
People
* Manage the reactive team, supervise and develop work staff and ensure competency of individuals to carry out delegated duties.
* Live the Sisk values of care, integrity and excellence and ensure that these values are embedded into all activities.
* Provide business support to the site supervisors and operations teams.
* Act as a Sisk ambassador across appropriate external events.
* Lead and manage various sub‑contractors and an in‑house delivery team.
* Act as an inspiring role model for the wider team and business.
Commercial
* Support the commercial teams in the presentation of external commercial requirements.
* Update project programmes to support prolongation and EOT claims.
* Support the commercial team in the production of internal forecasting and performance (CVR) process.
* Assist in preparation of quotations and adjudications within the boundaries of the ICRM documents.
* Follow company protocol for engagement of sub‑contractors and approval and signing of invoices and payments.
Qualifications
* Good written and verbal communication skills, able to communicate with colleagues, clients and third parties in a warm and persuasive way both formally and informally and able to alter style and method to suit audience.
* Proven track record of at least 5 years within a project management environment with a similar national/regional contractor, with a strong track record of high HSEQS standards.
* Strong analytical skills.
* Organised with good time management and capable of proactive planning.
* Ability to get the best out of individuals, teams & trade contractors and build consensus where differences of opinion arise.
* Manage safety performance in line with the Sisk safety code.
* Manage people performance in line with the Sisk HR code.
* Ability to relate to the company commercial procedures to own activities and projects.
* Comprehensive knowledge and understanding of all the trades required on site, the codes of practice relating to them and the requirements for them to be able to carry out required works.
* Delivery focused and driver of performance.
* Computer literate.
Essential
* Working towards and academic and/or a professional industry related qualification.
* CSCS for Managers, SMSTS.
* First Aid at work Certificate.
* CDM Awareness.
* Driving licence.
Desirable
* Degree or Diploma in a construction related subject.
* Personal track safety.
* Mandatory training in line with the Sisk Rail Training Matrix.
Benefits
* Competitive salary.
* 26 days annual leave plus additional company days.
* Pension and benefits.
* Unlimited learning and development opportunities.
* Much more.
At John Sisk & Son, we're more than a construction company, we're a family‑owned business with a global reach, committed to building excellence in every project. We deliver trust, certainty and value to our clients while embracing innovation and shaping the future of construction. At Sisk Group, our people are at the heart of our success. We offer the chance to work with purpose, build a career with no limits and be part of a great team.
All vacancies are managed directly by our Internal Recruitment Team. Unsolicited contact or speculative CVs from unapproved agencies will not be accepted and no introductory fees will apply. We are an equal‑opportunity employer. We welcome applications from all qualified candidates regardless of gender, race, ethnicity, disability, age, sexual orientation, religion or any other protected characteristic. Reasonable adjustments are available during the recruitment process. We know the confidence gap and imposter phenomenon can stop talented candidates applying. You do not need to meet every criterion – your skills and potential matter. Don't hold back – we want to hear from you. All recruitment materials comply with legal and regulatory requirements including the EU Pay Transparency Directive and the Equality Acts UK and Ireland.
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