Customer Service Representative (Graduate Opportunity)OverviewAn excellent opportunity for a graduate or early-career candidate to join a growing, fast-paced environment. This role offers a strong foundation in customer service, operations, and business processes, with opportunities to develop valuable skills and progress your career.Key ResponsibilitiesManage customer queries via phone, email, and online systemsSupport customers with online ordering and process ordersTake ownership of queries, ensuring timely and effective resolutionAssist with account administration including order entry, reporting, and stock adjustmentsGenerate reports and support internal processesWork with cross-functional teams to meet deadlines and service levelsUse internal systems to help improve customer experienceSkills & ExperienceRecent graduate or experience in a customer service/administrative roleStrong communication skills with a professional and friendly approachWillingness to learn and take ownership of tasksGood organisational and time management skillsStrong attention to detail and problem-solving abilityAbility to work independently and as part of a teamProficient in Microsoft Office (Word & Excel)QualificationsDegree preferred (or equivalent experience)GCSEs (or equivalent), including Maths and English + 1 years Customer Service/administration support experienceIf interested in this opportunity apply below or contact Eunice in Haughey Recruitment to discuss further on Benefits:Parking Pension Fund Paid HolidaysWHJS1_NI