Location: Stanford-le-Hope Hours & Days: 08:30 – 17:30, Monday–Friday Fully office-based Hexagon Recruitment are recruiting on behalf of our client, a highly respected and fast-growing haulage company based in Thurrock, for a proactive and detail-focused Bookings Administrator. This is an excellent opportunity to join a busy transport office where you’ll play a key role in keeping bookings, customer communication, and admin processes running smoothly. The Role As a Bookings Administrator, you will be the backbone of the daily operation, ensuring all customer requests, bookings, and documentation are handled accurately and efficiently. Your responsibilities will include: * Monitoring the departmental inbox and ensuring all emails are responded to and actioned promptly * Handling day-to-day bookings and general administration tasks * Communicating professionally with customers and internal departments * Checking rate confirmations, rating jobs, and issuing invoices * Answering calls, inputting data, arranging meetings, and supporting other admin functions * Liaising with internal support teams to resolve IT or system issues What We’re Looking For * Strong IT skills with confident use of Microsoft Office (Excel, Word, Outlook) * Previous experience in an office-based administration role * Excellent written and verbal communication skills * A positive, proactive approach and a willingness to learn new systems Desirable (But Not Essential) * Experience using TOPS software * Background in haulage, transport, or shipping Additional Requirement * A driving licence and access to your own transport, due to the office location Why Apply? You’ll be joining a reputable haulage company with a strong industry presence, supportive team environment, and clear opportunities to grow and develop your administration skills within the logistics sector. Ready to join a leading transport operation? We are waiting for you